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Velowave Warranty

Please contact e-riderhub at sales@e-riderhub.com if you have any issues with your product and we will assist you in filing a warranty claim with the manufacturer.

 

e-riderhub honors the full manufacturer warranty provided by Velowave below. Please see the information below for Velowave specific warranty policy for your item.


Two-Year Warranty:

We provide a 2-year warranty on Velowave electric bikes frame.

One-Year Warranty:

A 1-year warranty on all electronic parts (including battery, motor, controller, display, lights)

Apart from manufacturing defects that could be present, parts that wear due to normal use (such as tires, brake pads, chains, etc) are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty. 

Note: No official warranty is provided for used e-bikes.

 

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